Privacy Policy

Yevro Polycarbonate (“Yevro”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit yevropolycarbonate.ca (the “Site”) or contact us for pricing, lead times, or product information.

This Site is intended primarily for business and professional buyers.

1) What personal information we collect

Information you provide to us

When you submit a form or contact us, we may collect information such as:

• Name
• Company name
• Email address
• Phone number (if provided)
• Product interest and specifications you submit
• Estimated volume (e.g., pallet(s), container / large project volume)
• Project details and notes you submit

Information we collect automatically

When you use the Site, we may automatically collect limited technical information such as:

• IP address and approximate location (city/region)
• Device and browser type
• Pages visited and time spent on the Site
• Referring/exit pages
• Website diagnostic and security logs

2) How we collect form submissions

Our contact/quote forms are processed using Formspree, a third-party form submission service. When you submit a form on our Site, the information you enter is transmitted to Formspree so it can be delivered to us. Formspree may process that information as part of providing its services.

3) Cookies and tracking technologies

We may use essential cookies or similar technologies needed for basic website functionality.

At this time, we do not use Google Analytics or advertising pixels for tracking on the Site. If we add analytics or advertising tools in the future (for example, to measure marketing performance), we will update this policy accordingly.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the Site function.

4) How we use your information

We use personal information to:

• respond to quote requests and inquiries,
• provide pricing, lead times, product documentation, and logistics options,
• communicate with you about your request and follow up as needed,
• improve and maintain the Site,
• detect and prevent fraud, abuse, or security issues,
• comply with legal and regulatory requirements.

5) When we share personal information

We do not sell your personal information.

We may share personal information in limited circumstances, such as:

• Service providers that help us run the Site and communications (for example, Formspree for form handling, web hosting, and email services). These providers are permitted to use personal information only to provide services to us.
• Logistics coordination when needed to quote, ship, or coordinate delivery.
• Legal and compliance when required by law, regulation, subpoena, court order, or to protect rights/safety.

6) International processing

Some service providers (including Formspree and/or hosting/email providers) may process or store personal information outside Canada. When information is processed outside Canada, it may be subject to the laws of those jurisdictions.

7) How long we keep information

We retain personal information only as long as necessary for:

• responding to your request,
• maintaining business records (quotes and communications),
• legal, tax, or compliance requirements.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to protect your information from unauthorized access, loss, misuse, or alteration.

9) Your choices and access

Depending on applicable law, you may have the right to:

• request access to your personal information,
• request corrections,
• withdraw consent (where consent is the legal basis),
• ask questions or make a privacy complaint.

To make a request, contact us using the details below.

10) Children’s privacy

The Site is intended for business/professional use and is not directed to children. We do not knowingly collect personal information from children.

11) Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

12) Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the Site after updates means you accept the revised policy.